Faster and better customer support with GoLinks®

Faster and better customer support with GoLinks®

Retrieve information in real time and at lightning speed to resolve issues faster for customers.
Get started
Access Intercom faster with a go link
Learn how customer support uses go links to:
Access to Freshdesk website dashboard quickly with a go link

Resolve issues faster

Provide great customer experience by decreasing response time and quickly tapping into internal experts.

go/issues Freshdesk logo Zendesk logo Jira logo

go/issues Freshdesk logo Zendesk logo Jira logo
Make it easier to get to your outstanding issues and resolve customer inquiries.

go/IT-help Slack logo Zoom logo Help Desk logo

go/IT-help Slack logo Zoom logo Help Desk logo
Reduce the time it takes to connect with experts when you need help on specific customer issues.
Access to all your links on the GoLinks dashboard

Retrieve knowledge

Bring all of your support channels to one platform making it significantly easier to surface knowledge in real time.

go/guides HelpJuice logo Lessonly logo Google Drive logo

go/guides HelpJuice logo Lessonly logo Google Drive logo
Access the exact guide you need in the moment without ever having to say “Let me get back to you.”

go/policies Google Slides logo Dropbox logo Google Docs logo

go/policies Google Slides logo Dropbox logo Google Docs logo
Ensure you’re always up to date with the latest policies by pulling up the right docs with a few keystrokes.
Access to Livechat website dashboard quickly with a go/inquiries

Earn customer loyalty

Use go links to make every touch point for your clients quick and effortless, making sure they stick around.

go/inquiries Livechat logo HubSpot logo Zendesk logo

go/inquiries Livechat logo HubSpot logo Zendesk logo
Enable your team to easily check for questions and answer them quickly crushing customer wait times.

go/followup Intercom logo Liveagent logo Livestorm logo

go/followup Intercom logo Liveagent logo Livestorm logo
Create an easy path for all support team members to follow up on customers with issues ensuring the best experience and boost retention.
Six profile pictures sharing insights through multiple go links

Share insights

As your product evolves, so does the training material needed to provide excellent service. Use go links to share insights within your team always keeping everyone in sync.

go/feedback Usersnap logo MS Teams logo Smartsheet logo

go/feedback Usersnap logo MS Teams logo Smartsheet logo
Create a repository of learnings and improvements that everyone can visit at anytime and anywhere.

go/csat Typeform logo Google Forms logo SurveyMonkey logo

go/csat Typeform logo Google Forms logo SurveyMonkey logo
Stay updated on customer satisfaction surveys to make sure submissions are reviewed in a timely manner by your team.

Golinks allows a person to easily find everything in one place and gives the company as a whole a place to keep everything organized.

Golinks allows a person to easily find everything in one place and gives the company as a whole a place to keep everything organized.

Bring all your tools and key assets together

Cut down on mental tabs needed throughout the day, GoLinks can take care of that for you.
Freshdesk logo

Freshdesk

HubSpot logo

HubSpot

Jira logo

Jira

Zendesk logo

Zendesk

Intercom logo

Intercom

HelpJuice logo

HelpJuice

Usersnap logo

Usersnap

Livechat logo

Livechat

Slack logo
Liveagent logo
Dropbox logo
Google Docs logo
Freshdesk logo

Freshdesk

HubSpot logo

HubSpot

Jira logo

Jira

Zendesk logo

Zendesk

Intercom logo
HelpJuice logo
golinks_logo

Access and share resources
instantly with your team

More resources for customer support

Customer support person assisting someone over the computer

OCT 5, 2020   /   USE CASES

GoLinks for Customer Support: Faster Training and Better Service

Customer support representatives use Go Links to resolve issues faster to wow customers.


Companies all over the world using go links

JAN 28, 2021   /   PRODUCTIVITY

GoLinks for Enterprises: How The World’s Largest Companies Use Internal Short URLs

GoLinks for enterprises - Go links are a useful tool for companies that want to improve knowledge share and productivity for their employees.


Four people discussing what apps can boost productivity

FEB 15, 2021   /   PRODUCTIVITY

11 Enterprise Apps That Boost Company Productivity

Enterprise apps are, you guessed it, applications for enterprise companies. Check out this list of innovative tools that boost productivity.


Purpose-built solutions that deliver
information to your fingertips

Golinks logo
Golinks section
Memorable short links

Get to any resource instantly using memorable go links shared by your entire org.

⚡ Instant resource access
🧠️ Intuitive knowledge sharing
💡 Information discovery
✨ AI-powered suggestions
Gosearch logo
Gosearch section
Enterprise search

Search across all your content hubs from one search bar—results powered by generative AI.

🔍️ Search across all work apps
✨ AI-powered results
🤖 AI conversational chat
⚡️ 100+ data connectors
Goprofiles logo
Goprofiles section
People knowledge

Find and discover information about the people of your org. Give recognition and celebrate achievements.

🙋‍♀️️ Employee profiles
👍️ Peer recognition
📈️ Employee engagement
✨ AI-powered search